Frequently Asked Questions
Everything you need to know about your PROSOCCER gear and orders.
How long does shipping take for my soccer gear?
Standard shipping typically takes 3-5 business days within the continental US. Priority shipping options are available at checkout if you need your boots or jerseys sooner.
What is your return policy for footwear?
We offer a 30-day return policy for all footwear. Cleats must be in original, unworn condition with all tags attached and in the original box to be eligible for a full refund.
Can I customize a jersey with a player's name and number?
Yes, we offer professional heat-press customization for most club and national team jerseys. Please note that customized items are final sale and cannot be returned.
How do I know I am getting authentic products?
PROSOCCER is an authorized retailer for all brands we carry, including Nike, Adidas, and Puma. We guarantee 100% authenticity on every product sold.
Do you offer team discounts for bulk orders?
Absolutely! We provide special pricing for clubs, schools, and recreational teams ordering 10 or more uniforms or pieces of equipment. Contact our team sales department for a quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.